The Archives

Lottery   April 1996

I know I’ll win the big lottery jackpot someday. Even though I’ve never bought a ticket. I’ve spent my winnings many times, well, in my imagination.

Train Tracks   May 1996

It has proven to be one of my most unpopular theories, and I don’t expect that to change just because more people are exposed to it.

Just Wondering (and not writing)   June 1996

At the risk of sounding like Andy Rooney/Jerry Seinfeld, as if I don’t already, there are a few things I’ve been wondering about.

Good evening, may I speak with...   July 1996

If you’re like me, and most of your friends have given up on calling, because you screen your calls, or because you never agree to go out anywhere, then probably most of your incoming calls will be from telemarketers.

How Can We Make This Right for You?   August 1996

What have we wrought? This whole Customer Service thing is out of control.